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-61% of Best-in-Class organizations use a dashboard to access and monitor key performance indicators- Boston, MA — October 3, 2007 BOSTON, MA – October 3, 2007 – Aberdeen, a Harte-Hanks company (NYSE:HHS), revealed today that Best-in-Class (BIC) companies – those performing in the top 20% of all survey respondents – have instituted Key Performance Indicator (KPI) strategies to "improve company performance” and “align business activity with company strategy.” 53% of Best-in-Class companies are institutionalizing KPIs through a combination of company culture and business processes. |
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According to research presented in a new report, “Smart Decisions: The role of Key Performance Indicators,” Best-in-Class companies are almost twice as likely as Laggard companies to have dashboard and auto-alert reporting capabilities in-place. As a whole, Best-in-Class companies have selected technologies and services that center around providing rapid access to KPI information (dashboards, scorecards and auto-alert reporting) and assistance in understanding the KPI process via management consulting and training. Best-in-Class organizations showed significant performance improvements in comparison to Industry Average and Laggard companies in several areas over the previous twelve months. Best-in-Class companies achieved: |
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• 10% improvement in “time-to-decision” versus Industry Average (5%) and Laggards (3%) |
"Businesses thrive or fail based on their ability to identify, define, track and act upon key performance metrics/indicators (KPIs). Executives and line-of-business management are increasingly feeling the pressure to establish the right KPIs to enable timelier and more accurate decisions. The faster and more accurately KPIs can be accessed, reviewed, analyzed and acted upon, the better chance an organization has for success. This report is a roadmap for business management and decision makers who desire to achieve those goals through Best-in-Class use of KPIs,” said David Hatch, Research Director of Aberdeen’s Business Intelligence Practice.
A complimentary copy of this report is made available due in part by the following underwriters: Dundas, iDashboards, Insightformation, Corda, and Actuate. To obtain a complimentary copy of the report, visit: http://www.aberdeen.com/link/sponsor.asp?cid=4279.
About Aberdeen Group, a Harte-Hanks Company
Aberdeen is a leading provider of fact-based research and market intelligence that delivers demonstrable results. Having benchmarked more than 30,000 companies in the past two years, Aberdeen is uniquely positioned to educate users to action: driving market awareness, creating demand, enabling sales, and delivering meaningful return-on-investment analysis. As the trusted advisor to the global Technology markets, corporations turn to AberdeenTM for insights that drive decisions.
As a Harte-Hanks Company, Aberdeen plays a key role of putting content in context for the global direct and targeted marketing company. Aberdeen's analytical and independent view of the "customer optimization" process of Harte-Hanks (Information – Opportunity – Insight – Engagement – Interaction) extends the client value and accentuates the strategic role Harte-Hanks brings to the market. For additional information, visit Aberdeen http://www.aberdeen.com or call (617) 723-7890, or to learn more about Harte-Hanks, call (800) 456-9748 or go to http://www.harte-hanks.com.
About AberdeenGroup, a Harte-Hanks Company
Aberdeen is a leading provider of fact-based research and market intelligence that delivers demonstrable results. Having benchmarked more than 30,000 companies in the past two years, Aberdeen is uniquely positioned to educate users to action: driving market awareness, creating demand, enabling sales, and delivering meaningful return-on-investment analysis. As the trusted advisor to the global Technology markets, corporations turn to AberdeenTM for insights that drive decisions.
As a Harte-Hanks Company, Aberdeen plays a key role of putting content in context for the global direct and targeted marketing company. Aberdeen's analytical and independent view of the "customer optimization" process of Harte-Hanks (Information – Opportunity – Insight – Engagement – Interaction) extends the client value and accentuates the strategic role Harte-Hanks brings to the market. For additional information, visit Aberdeen http://www.aberdeen.com or call (617) 723-7890, or to learn more about Harte-Hanks, call (800) 456-9748 or go to http://www.harte-hanks.com.
Organizational Learning and Development Improves Business Performance
FOUR KEY CAPABILITIES OF BEST-IN-CLASS CHANGE MANAGEMENT IDENTIFIED
Employee Performance Management Strategies Associated With Greater Profitability And Employee Retention
HR SYSTEMS PROVIDE A STRATEGIC ADVANTAGE FOR BEST-IN-CLASS COMPANIES
Best-In-Class Improve Global Supply Chain Agility With Visibility Technology
Aberdeen Report: Optimizing Inventory Management And Supply Chain Finance Practices Improves Working Capital Metrics;
LEVERAGING PAST PRODUCT PERFORMANCE KNOWLEDGE SHORTENS TIME TO MARKET
Real Time Interoperability Between Enterprise And Plant Floor Technology Delivers Best-In-Class Performance In Enterprise Asset
DEMAND GENERATION “LEADS” TO BIG RESULTS
The Keys To Successful Mechatronic Product Development
Companies Dissatisfied with Trade Promotions: An Integrated Approach May be the Way Out
Customer Service as a Competitive Differentiator to Fuel Growth
Real Estate Visibility: The Crux Of Management
Winning Executive Support For Transportation Management Initiatives
MARKETING MATERIALS AND SERVICES SPEND: GETTING MORE BANG FOR YOUR BUCK
